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AI Agent for Sales Automation in Kommo

Chat AI talks to your clients in messengers — automatically.
It asks questions, calculates prices, sends payment links, and creates tasks.
24/7 support faster than your competitors
Knows your client’s history and context
Handles routine tasks with AI no human needed
Chat AI consults and answers questions, assists with product selection, order placement, and payment. It also saves client data, updates the lead status, and performs any other tasks in Kommo.

This is a NO-CODE solution for Kommo, featuring over 100 sales automation tools that can be configured without a developer.

What Chat AI can do

  • Run surveys, collect feedback, and perform segmentation
  • Analyze conversations between managers and clients, providing recommendations to improve dialogue
  • Notify clients about order and delivery status
  • Automatically generate and send invoices
  • Conduct initial lead qualification
  • Identify customer needs, ask questions, and save data to Kommo
  • Provide answers to frequently asked questions
  • Calculate pricing based on predefined formulas
  • Advise on products — availability, specifications, and prices
  • Receive and process complaints, forwarding them to the responsible person
Human managers often come with many challenges
  • Limited capacity
    A manager can only handle a limited number of leads effectively at any given time. If you increase their workload, quality drops.
  • Weak chat sales skills
    Selling over the phone and selling through chat are completely different. Chat has its own specifics that require different techniques and training.
  • Don't follow procedures
    Managers ignore instructions and sell however they want. The result? Less predictable sales and reduced control.
  • Slow response time
    Due to high workload, lunch breaks, fatigue, or simply because it's the end of the workday.
  • Not always polite
    A tired or upset salesperson might be rude or disrespectful, and you'll lose clients and money.

How Chat AI is more effective than human interaction in many ways

Human
Can't always respond quickly to everyone

Goes off-script, sells their own way

Takes vacations and sick days

Only sells during business hours

Might lose their temper and be rude
Chat AI
Responds instantly to any number of clients

Strictly follows instructions

Never gets sick or needs rest

Sells anytime, including weekends

Always communicates in a friendly way

How companies use Chat AI for sales

Reduce sales team workload
During peak hours, Chat AI handles the client flow, finds out what they need, and passes qualified leads to managers. No panic, confusion, or lost clients.
Replace reception staff
The AI manager handles client appointments by itself: suggests convenient dates and times, books meetings or demos, and saves contact information.
Improve manager performance
AI analyzes client conversations, highlights problems, and provides detailed recommendations and study materials.
Scale faster
With Chat AI, you don't need to hire new managers and spend time training them. Load any volume of requests into the AI and get more sales.
How AI automates communication across different industries
  • Conducts initial conversations and closes leads
    Chat AI will find out what the client needs, suggest solutions, tell them about promotions and special offers, answer questions, and help them place and pay for orders. If needed, it will call a human manager.

    TEST IN WHATSAPP →
  • Schedules appointments
    Chat AI helps choose services, shares prices and available time slots. After confirmation, it asks for contact details and enters them into Kommo and the calendar. If needed, it sends a payment link. Finally, it sends booking confirmation, address, specialist information, preparation recommendations, and other important client information.

    TEST IN WHATSAPP →
  • Provides current order information
    Chat AI tells clients their order location, status, and delivery date. If there are delays, it warns them, explains the reason, and gives the new timeline. Clients can reach out anytime - AI is available 24/7.

    TEST IN WHATSAPP →
  • Sells and manages subscriptions
    Chat AI handles subscription requests from new users, explains plans and their differences, answers questions, and helps with payment. For current users, AI helps renew subscriptions, shares new features, promotions, and discounts.

    TEST IN WHATSAPP →
  • Helps with selection and books tours and trips
    Chat AI quickly responds to client requests: finds out preferences and dates, explains options, differences, and prices, suggests additional services, and helps with payment. AI automatically enters contacts and purchase history into Kommo.

    TEST IN WHATSAPP →
  • Checks and selects job candidates
    Chat AI takes over part of the HR manager's routine work: responds to candidates, receives applications, checks experience relevance, filters out unsuitable candidates, and schedules suitable ones for online or offline interviews. HR just needs to send the link or meet the candidate for the interview.

    TEST IN WHATSAPP →
  • Provides consultation on financial and insurance products
    Chat AI finds out what the client needs, requests information, and suggests the right product - insurance, loan, deposit, or investment offer. Then it helps fill out the application. The manager just needs to sign the contract with the client and complete the sale.

    TEST IN WHATSAPP →

Works with all sales channels

Responds to clients across all messengers and social networks connected to Kommo
Chat AI isn't about "trying AI in business" - it's about scaling. Business growth requires expanding your sales team, which is often expensive, time-consuming, and not always effective. Delegate sales to Chat AI to grow faster and cheaper.

We'll build an assistant for your specific needs and demonstrate how it works in your CRM

Answer 4 questions - we'll show you how to build a solution based on Chat AI.
Frequently Asked Questions about the Kommo AI Assistant