Track response time in your messengers using Kommo
This widget is free as part of the Komanda F5 Bonus Program

  • The widget tracks the response time rate to your clients in messengers.
  • If no response is received for a long time - it sets a task for a manager.
  • When using the Triggers widget, more advanced automated functions are available depending on the duration of the wait, for example: auto-response to the client, message to the supervisor, change of the responsible manager.
How does it work?
  • Response time tracking in messengers
    The widget tracks how quickly a customer has been waiting for the manager's answer.
    On the other hand, depending on how long it takes for customers themselves to respond, you can run different automated actions.
    For example:
    • no response for 15 minutes - set a task to your employee and add a tag;
    • 30 minutes - send a message to the employee in Telegram;
    • 60 minutes - send a message to the manager and change the responsible person;
    • 3 hours - send an apology to the customer by auto-message;
    This automation is available with the Triggers widget installed.
  • Quick search everywhere
    Navigate to your list or desktop. With the Finder widget, a search bar appears on every Kommo page. Just click on your avatar and start typing the word you want, the widget searches the entire database and will show results by leads, contacts and companies.
  • Recent leads, contacts and companies
    The average employee works with no more than a hundred leads, contacts and companies during the day. Now they are all at your fingertips. On any page you can quickly view the history and in 1 click go to the entity you opened recently. You can also add the contacts, companies and leads you need to your favorites and pin them in your list.
  • Incoming messages
    In the feed of the card you will immediately see the latest messages to messengers. And not only text, but also pictures, videos, and a player for listening to voice audio messages without downloading.
The price for the widget
This widget is available for free as part of the
«Bonus Program»

We offer a free 14-day trial for our paid plans so you can try our paid feature before you subscribe.
Bonus Program
As long as the conditions are met*

• Payment for Kommo licenses via Komanda F5 or F5 partners
• Widgets are renewed for the duration of Kommo licenses
Regular price
for 1 user per month*
6 months or 10 months subscription periods are available

• If you pay for 6 months, get +1 month for free
• If you pay for 10 months, get +3 months for free

*A minimum payment for 5 users. All users of Kommo are counted.

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