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Send information from Kommo to Telegram and vice versa

  • Receive messages about new leads, status changes, missed calls, and other Kommo events directly in your chat, group or channel.
  • Fill in lead fields from Telegram and run any automated process right from the chat.
  • Contractors, couriers, production, fitters - connect any contractors who are not in your CRM but need to send lead data and get feedback.
Install widget
How does it work?
The widget sends messages to Telegram group, channel or to a private chat. The message can contain any data on a lead, contact and company from Kommo. Directly from the chat you can fill out the lead fields and run actions in CRM.
Notifications about new leads in chat

Receive notifications about new leads and process them faster. Include managers into a group chat in Telegram so that everyone can see notifications wherever they are.


Control lead processing regulations

Receive notifications of important leads:
  • Processing of a lead has been delayed.
  • The client still has not received an answer for 2 hours already.
  • There was a missed call.
  • There was an incoming email.
  • And many other events.




Fill in fields directly from Telegram

Employees can now enter information into the lead card right from the Telegram chat:
  • measurements;
  • total price calculation;
  • details for the contract;
  • sales value
  • information about completed tasks, etc.
Just send a list of fields that need to be filled out at the particular stage to the chat.

Manage leads directly from Telegram

In combination with the Triggers widget, you can send buttons along with your message, which, when clicked, can be used to execute any automated action in Kommo:
  • move a lead to the next pipeline stage;
  • set a task;
  • launch a Sales Bot;
  • fill out a field;
  • request information on the lead;
  • show more buttons with other actions in the message, etc.
The widget conveys back to Triggers the name of the user, who clicked on the button, and other information.

Receive notifications about any events in Kommo

  • Set your own conditions and filters, add a timer if needed;
  • Easy customization without a programmer;
  • Notifications on an even more extended list of triggers are available when using the Triggers widget;
  • For example: when you create a company, when you miss a call, when you take too long to reply to a client in the messenger, when you change the responsible person, etc.

Read more

Actions in Kommo digital pipeline for which you can set up notifications

Collaboration with the Triggers widget
This widget can work together with the «Triggers via Komanda F5» widget, which significantly expands its functionality for business process automation.
  • Notifications for a wider list
    of actions
    When creating or changing a contact or company data, setting a task, receiving an incoming call, filling out a field, adding a note, when a client writes to you in messenger, etc.

    Examples:
    1. In case of a missed call, our widget will send a notification in Telegram.
    2. When a customer contacted you in any messenger, for example, WhatsApp. Their messages can be automatically forwarded to Telegram. In this way, all messages from all the customers can be received in one place, so you can quickly keep track of your clients' requests.
    3. When a new company is created in Kommo, the widget can send a notification to the group chat.
    4. If a new task is set in Kommo, the employee can receive a notification about it in Telegram.
    5. A message will also be sent to Telegram if a note is added in the lead card.
  • Triggering any events in Kommo by pressing a button in a Telegram message
    In the text of a message, in addition to information on leads and contacts, you can send buttons, which, when tapped, will run any automated actions in Kommo with the help of the Triggers widget. Information about the person, who performed the action, will be stored in Kommo.

    For example:
    1. Distribution of leads for couriers in a Telegram group chat.
    2. When a new lead is received, a message "New delivery!" is sent to the group chat of couriers, when one clicks on "Accept", a message with the delivery address is sent to a specific courier in a private chat.
    3. After delivery, the courier clicks on the "Delivered" button and the status of the lead changes to "Successfully completed".
    4. At the same time the client automatically receives a message: Did you like the delivery? «Yes» / «No». The client clicks on one of the buttons, the estimate is automatically saved in Kommo.
The price for the widget
We offer a free 14-day trial for our paid plans so you can try our paid feature before you subscribe.
One Price
for 1 user per month*
$5
6 months or 10 months subscription periods are available

• If you pay for 6 months, get +1 month as a gift
• If you pay for 10 months, get +3 months as a gift
Request

*A minimum payment for 5 users. All users of Kommo are counted.

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